Who we are
Cosi Stay is a boutique Airbnb and short-term rental management company based in Cape Town, Western Cape, South Africa. Our website address is https://www.cosistay.co.za. You can contact us via WhatsApp on +27 84 666 2166 or through our contact page.
What information we collect
When you use our contact form or reach out to us directly, we may collect:
- Your name and contact details (email address, phone number)
- Information about your property (location, type, size)
- Any other information you voluntarily provide in your message
We do not collect any sensitive personal information. We do not use cookies for tracking or advertising purposes.
How we use your information
We use the information you provide solely to:
- Respond to your enquiry about our Airbnb management services
- Arrange a property assessment if requested
- Communicate with you about our services
We do not sell, rent or share your personal information with any third parties for marketing purposes.
How we store your information
Any information you provide is stored securely. We retain your contact information only for as long as necessary to respond to your enquiry and manage our business relationship with you. You may request deletion of your information at any time by contacting us via WhatsApp on +27 84 666 2166.
Third-party services
Our website links to third-party platforms including Airbnb and Instagram. These platforms have their own privacy policies which govern how they handle your data. We are not responsible for the privacy practices of these external sites.
Our website loads fonts from Google Fonts. Google may collect basic usage data as part of this service. Please refer to Google's privacy policy for details.
Your rights
Under South African law (POPIA — Protection of Personal Information Act), you have the right to:
- Know what personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to the processing of your personal information
To exercise any of these rights, please contact us via WhatsApp on +27 84 666 2166.
Changes to this policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to check this page periodically.
Contact us
If you have any questions about this privacy policy or how we handle your personal information, please contact us via WhatsApp on +27 84 666 2166 or through our contact page.